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  • erik@packyak.com
    October 26, 2021 at 9:33 pm

    100% order accuracy guarantee.

  • Michelle
    October 27, 2021 at 3:57 am

    Fast, reliable fulfillment. Great customer service. I like that I there is someone to speak to if questions arise.

  • Lindsay Magid
    October 27, 2021 at 8:29 pm

    Absolutely love working with PackYak! They are super responsive, and my orders are getting to customers faster than ever!

  • Sean
    October 27, 2021 at 8:58 pm

    This is by far my favorite fulfillment center that I’ve worked with. They always get my orders out on time, and never have any issues!

  • Julie Mitchell
    October 27, 2021 at 9:00 pm

    Great team, and great customer support! Such a breath of fresh air after our last fulfillment center! Definitely recommend working with PackYak!

  • NORRIS RAY HEDDING
    October 27, 2021 at 9:22 pm

    PackYak has been a terrific resource for our business! Super reliable group, and an incredibly low error rate!” We have had absolutely no issues.

  • Emily
    October 27, 2021 at 11:14 pm

    I recommend PackYak to anyone looking for order fulfillment! They seriously have done an incredible job for my business and me – simple and efficient!

  • Cori Cho
    October 28, 2021 at 4:11 am

    We have enjoyed our time working with PackYak.

  • Ellis Achim
    October 28, 2021 at 1:42 pm

    Amazing guys, amazing team. They are very down to earth, yet professionals. They have a lot of experience with e-commerce fulfilment and they are very communicative. They made our job soo much easier. Highly recommend.

  • Larry Maddox
    October 29, 2021 at 8:47 pm

    PackYak has been a good and reliable resource for me. Thanks to Gianna for bring you to my attention.

  • Maggie
    November 11, 2021 at 10:13 pm

    Love working with PackYak!! They have been extremely helpful and reliable – always a quick response when I need them!

  • Ann Bergmann
    November 12, 2021 at 2:09 am

    We have been very pleased with PackYak. The team is easy to work with. We haven’t had any problems.

  • Becky
    November 12, 2021 at 2:12 am

    You will never meet a team more committed to providing top notch service and support. Everyone at PackYak makes you feel like they are personally invested in your company’s success. Highly recommend!

  • Brad Ford
    November 12, 2021 at 3:45 pm

    The PackYak team is customer centric, down to earth, and real people. These folks have old souls; work responsibly, and diligently. The kind of 360 attention is tough to find these days.

  • Tom Starling
    November 23, 2021 at 4:27 pm

    This is by far the best fulfillment center I’ve worked with. If you have an ecommerce business, this is who you want to work with. They know the ecommerce space inside and out and provide the most reliable order fulfillment solutions. In all my time with PackYak I think I’ve only had two mis-shipped orders which is incredible – you definitely want to give these guys a try.

  • Bryce King
    April 13, 2022 at 6:29 pm

    Genuine and Reliable. Even though I’m not currently having PackYak fulfill all my 3PL needs, Sean referred me to other contacts he knows.
    Hard to find that level of customer service these days.

  • Nico
    June 2, 2022 at 10:37 pm

    Fantastic customer service. Fast, reliable and creative. Thanks for all you do for us!

  • HC
    September 5, 2022 at 4:21 pm

    They might be capable of shipping US orders but not EU orders. They are unable to print IOSS numbers on the packages for EU and wrong currency conversion for the package value results in charging extra VAT & Custom Duty from the EU customers.

    Their address system is only designed for US too, they always tell you some addresses cannot be shipped even though I’m 100% sure the address is correct and complete and even able to locate clearly on Google Map, and every time you update/make changes, the system won’t reflect immediately, you have to rely on the team to tell you whether the updated address is valid, and that adds another day delay.

    Not recommend if you need to ship products outside US.

    • PackYak
      January 29, 2024 at 10:21 pm

      PackYak is fully able to print IOSS numbers for all shipments to the EU/UK and have many customers, both current and former, that we successfully ship international orders for on a daily basis at very competitive rates.

      Many of the issues detailed in this review are primarily due to this business’s failure to maintain any records in their storefront related to customs descriptions, country of origin information, or tariff codes. Understandably, a failure to maintain any of this required information will cause major disruptions when shipping internationally. We communicated this issue and the problems it would present to this customer on multiple occasions, but no action was ever taken to correct the inadequate customs information.

      As to the complaint about address verification – PackYak utilizes address verification mechanisms that are directly linked to all major carriers to avoid incorrectly shipping products to addresses that fail verification. If any PackYak customer wishes to ship out an order that has failed the initial address verification, all they have to do is lift the automatically placed address hold, and we’ll ship the order out right away. We employ address verification to help our customers to avoid paying for sending multiple shipments to bad addresses that carriers don’t recognize as valid – most of our partners are thrilled to avoid these costly errors!

      We encourage any potential PackYak partners to read all of our reviews (both here and on Google Reviews) to get a realistic view as to what it is like to partner with PackYak!

  • James Gandolfini
    January 29, 2024 at 6:46 pm

    PackYak ROCKS!

  • Micha Pertroni
    January 29, 2024 at 6:48 pm

    I send all of my customers to PackYak for fulfillment. This is the team I want handling everything.

  • Jake Miller
    January 29, 2024 at 6:49 pm

    Our customers love packyak. These guys really get it.

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